eq777 Privacy Policy – How We Handle Your Personal Data

1 Introduction

eq777 ("the Platform", "we", "us") takes the privacy of its players seriously. This Privacy Policy describes how we collect, use, store, and protect personal data when you use the eq777 platform, which is available exclusively to players in the Philippines. It also describes your rights as a data subject under applicable Philippine privacy law, including the Data Privacy Act of 2012 (Republic Act No. 10173).

This policy applies to all personal data collected through the eq777 website, player accounts, customer support interactions, and payment processing activities. Please read it fully before using the platform.

2 Data We Collect

eq777 collects personal data in several ways depending on how you interact with the platform. The categories of data we collect include:

3 How We Use Your Data

eq777 uses your personal data only for purposes that are directly connected to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your eq777 account and verify your identity through KYC processes.
• Process PHP deposits, withdrawals, and other financial transactions.
• Administer bonuses and promotions you are eligible for under current offer terms.
• Deliver customer support and respond to your enquiries and account requests.
• Monitor gaming activity for responsible gaming purposes and apply self-exclusion or limit settings you have requested.
• Detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• Maintain platform security using SSL, OTP, and access controls across all sessions.
• Comply with applicable legal obligations and cooperate with regulatory enquiries where required by Philippine law.
• Send account notifications and service communications relevant to your account activity.

We do not use your personal data for targeted advertising to third parties, and we do not sell or rent your data to external marketing companies.

4 Legal Basis for Processing

eq777 processes your personal data on the following legal bases as applicable under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to operate your account, handle transactions, and provide gaming services as agreed when you registered.
• Legal obligation: Processing required to comply with Philippine laws, including KYC, anti-money laundering, and data protection requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring where these interests do not override your rights.
• Consent: Where we send optional communications such as promotional updates, we rely on your consent, which you may withdraw at any time through your account settings.

5 Sharing Your Data

eq777 does not sell, trade, or share your personal data with third parties for their own commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: Sharing necessary transaction data with Philippine payment service providers including e-wallet platforms and banking partners to process your deposits and withdrawals in PHP.
• Identity verification providers: Sharing KYC documents with certified verification service providers to confirm your identity and age.
• Technology and platform providers: Sharing technical data with infrastructure and game content providers who operate under data processing agreements with eq777.
• Legal and regulatory bodies: Disclosing data when required by Philippine law, court order, or regulatory authority with appropriate jurisdiction.
• Fraud prevention: Sharing data with fraud prevention services or law enforcement in cases of suspected criminal activity.

All third parties who receive your personal data are bound by confidentiality obligations and are not permitted to use the data for any purpose other than the one for which it was shared.

6 Data Retention

eq777 retains your personal data for as long as your account is active and for a period following account closure as required by applicable law. In general:

• Account and identity data is retained for the duration of your account and for a minimum period thereafter as required by anti-money laundering regulations.
• Transaction records in PHP are retained as required by applicable Philippine financial and gaming regulations.
• Technical and session data is retained for shorter periods sufficient for security monitoring and fraud detection purposes.
• Support communications are retained for the period necessary to resolve ongoing issues and for quality assurance.

When data is no longer required for its original purpose and no legal obligation requires its retention, it is securely deleted or anonymised.

7 Security Measures

eq777 implements technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and the eq777 platform.
• OTP (One-Time Password) two-factor authentication to verify account logins.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Regular security assessments and monitoring for unusual account or transaction activity.

While we maintain strong security standards, no online system can guarantee absolute security. You are also responsible for keeping your login credentials confidential. If you suspect a security breach on your account, contact eq777 support immediately.

8 Cookies & Tracking Technologies

eq777 uses cookies and similar tracking technologies to support platform functionality and understand how players interact with the site. The types of cookies we use include:

• Strictly necessary cookies: Required for the platform to function, including keeping your session active while you play and maintaining your login state.
• Functional cookies: Used to remember preferences such as display settings and previously entered information to improve your experience.
• Analytics cookies: Used to understand aggregate usage patterns — how pages are navigated, which features are used most — so we can improve the platform. This data is not linked to individual identities.

You can adjust cookie settings through your browser preferences. Blocking strictly necessary cookies may affect the platform's ability to function correctly.

9 Your Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by eq777:

To exercise any of these rights, contact eq777 support through the contact details in your account dashboard. We will respond within the timeframe required by applicable law.

10 Minors

eq777 is strictly an adults-only platform. Players must be 21 years of age or older to register or use any service on the platform. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that a minor has created an account or that personal data of a minor has been collected, we will take immediate steps to close the account and delete the associated data. If you believe a minor may have accessed the platform, please contact eq777 support immediately.

11 Changes to This Policy

eq777 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data processing practices. When changes are made, the updated policy will be published on this page with a revised review date.

For significant changes that materially affect how your data is used, we may notify you via in-account notifications or email. Your continued use of the eq777 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

12 Contact

For questions, requests, or concerns about this Privacy Policy or about how eq777 handles your personal data, please contact our support team. Contact details are available within your account dashboard after logging in.

For matters related to your data rights under the Data Privacy Act of 2012, you may also contact the National Privacy Commission of the Philippines through their official channels.